Terms of Service

These Terms of Service define the rights, obligations, responsibilities, and other necessary matters between Latel (hereinafter "Company") and users regarding the use of the Tonghari service (hereinafter "Service") provided by the Company.

• "Service" refers to the redevelopment/reconstruction union management platform provided by the Company, including member management, notification delivery, and Kakao notification services.
• "User" refers to union administrators and members who use the Service in accordance with these Terms.
• "Union" refers to an association established for the purpose of redevelopment/reconstruction improvement projects.
• "Administrator" refers to a person granted authority to manage the Service for union operations.

The Company provides the following services:

• Member registration and management services
• Notification and alert services
• Kakao notification message services
• Free board and Q&A services
• Union information management services
• Other services determined by the Company

The use agreement is formed as follows:

1. Users agree to these Terms and log in through Kakao, Apple, or another authentication method supported by the Company.
2. If a Kakao-provided phone number matches a valid invitation directly linked to a pre-registered roster entry, the user may join that union without entering additional personal information or waiting for administrator approval.
3. New registrations use the phone number verified by the server through Kakao, which cannot be entered or changed manually. Apple users must additionally link Kakao in the Tonghari app to verify their phone number. New registration cannot proceed without it; existing accounts can still log in.
4. If automatic registration is unavailable, the user enters a name, date of birth, property, address, and other registration information and sends a registration request to the union the user selects; the agreement becomes effective after confirmation and approval by the Company or union. The information is not matched against other unions' rosters.

Users shall not engage in the following activities:

• Stealing others' information or registering false information
• Using the Service in violation of laws or public order and morals
• Infringing on the intellectual property rights of the Company or third parties
• Interfering with the operation of the Service or compromising its stability
• Other illegal or unfair activities

The Company may restrict or suspend Service use in the following cases:

• When regular or emergency maintenance, inspection, or replacement of service equipment is required
• When a user violates these Terms
• When other force majeure events occur

• The Company shall be exempt from liability when unable to provide the Service due to force majeure events such as natural disasters, war, terrorism, or hacking.
• The Company shall not be liable for damages caused by users disclosing their personal information to others.
• The Company shall not intervene in or be liable for disputes between users or between users and third parties.

The Company may amend these Terms as necessary within the scope that does not violate applicable laws. When the Terms are amended, the Company will provide notice through announcements within the Service at least 7 days before the effective date.

The Company applies a zero tolerance policy to any objectionable or unlawful content and abusive user behavior described below, with respect to all user-generated content such as posts, comments, and images (hereinafter "Member Content") created by users.

• Harassment, threats, or other conduct causing mental or physical harm to others
• Hateful or discriminatory expressions targeting specific groups or individuals
• Sexually explicit or obscene content
• Content depicting or promoting violence
• Promoting illegal activity or providing information that facilitates it
• Unauthorized disclosure of personal information of oneself or others
• Spam or advertising unrelated to the purpose of the Service
• Impersonating another person or organization
• Malicious postings unrelated to union business

If Member Content falling under any of the above is identified, the Company may immediately remove such content without prior notice, and may suspend or permanently expel the violating user's account from the Service.

Users may report objectionable content or abusive users through the report and block features within the Service. The Company reviews and processes submitted reports in principle within 24 hours.